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Banking Operations Manager Job Opening In Vienna – Now Hiring Western Union


Job description

Banking Operations Manager – Vienna, Austria

Are you passionate about driving operational excellence in a dynamic financial environment?

Do you thrive on improving processes, managing vendor relationships, and leading strategic initiatives?

Are you ready to make an impact in a global organization committed to moving money for better?

Then it’s time to join Western Union as a Banking Operations Manager.


Western Union powers your pursuit.

In this role, you will be responsible for the strategic design, governance, and continuous improvement of banking operational processes and services.

You’ll ensure seamless service delivery across all business segments, manage outsourced operations and vendor relationships, and oversee frameworks such as Business Continuity Management and workflow systems.

You’ll play a key role in driving automation, digitization, and cross-functional collaboration.

Role Responsibilities

  • Own and manage the bank’s process landscape framework, including policies and operating instructions.
  • Lead the workflow management system and drive continuous improvement through automation and standardization.
  • Design andoptimize end-to-end banking operations processes (e.g., transaction processing, onboarding, compliance).
  • Collaborate across departments and entities to ensure seamless service delivery.
  • Lead Business Continuity Management and Business Impact Analysis frameworks.
  • Oversee SLAs and performance of outsourced operations and external vendors.
  • Provide advisory support to internal teams on best practices for operational efficiency.
  • Role Requirements

  • 4–6 years of experience in banking or financial services operations.
  • Bachelor’s degree in Business Administration, Finance, Economics, or related field; Master’s degree (e.g., MBA) is a plus.
  • Strong understanding of banking operations and regulatory frameworks (e.g., PSD2, AML, GDPR).
  • Hands-on experience with workflow/process management tools (e.g., ADONIS, BPMN).
  • Proficiency in Excel and Power BI; familiarity with automation technologies (e.g., RPA, OCR).
  • Proven communication, analytical thinking, and stakeholder engagement skills.
  • Certifications such as PMP or ITIL are advantageous.
  • careers.westernunion.com.

    Benefits

    You’ll have access to short-term incentives, multiple health insurance options, accident and life insurance, and best-in-class development platforms.
    Your Austria-specific benefits include:

  • Life/Medical Cover
  • Pension and Savings Plans
  • Meal Vouchers
  • Bravo Recognition Program
  • Headspace – Health and Wellness Programs
  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    Unlock Your Banking Operations Potential: Insight & Career Growth Guide


    Real-time Banking Operations Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Banking Operations in Vienna, Austria, highlighting market share and opportunities for professionals in Banking Operations roles.

    396 Jobs in Austria
    396
    96 Jobs in Vienna
    96
    Download Banking Operations Jobs Trends in Vienna and Austria

    Are You Looking for Banking Operations Manager Job?

    Great news! is currently hiring and seeking a Banking Operations Manager to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Western Union adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Austria laws and regulations

    What Is the Average Salary Range for Banking Operations Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Vienna. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Banking Operations Manager?

    Key qualifications for Banking Operations Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Banking Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Banking Operations Manager Job Success

    Western Union interview tips for Banking Operations Manager

    Here are some tips to help you prepare for and ace your Banking Operations Manager job interview:

    Before the Interview:

    Research: Learn about the Western Union's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

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    Final Thought:

    To prepare for your Banking Operations Manager interview at Western Union, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Western Union's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Banking Operations Manager Positions

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